Introducing new BPM software can be challenging — but with intellior, you have a strong partner at your side. In this article, you'll learn how we can provide you with optimal support through customized onboardings, helpful online resources and professional advice. This makes the integration of the Aeneis BPM software seamless and efficient.
Getting started with the software
Interactive tutorial
For quick onboarding and finding your way around, Aeneis will guide you through the most important functionalities. When you open Aeneis for the first time, you will first be guided through an interactive tutorial that introduces you to the basic functions step by step in an easy-to-understand way.
Intuitive user interface
A core feature of Aeneis is the minimization of training costs. We know that time is a precious resource in every company. That's why we've designed Aeneis so that you can get familiar with the software quickly and efficiently. The intuitive user interface, clear instructions and well-thought-out navigation make it easier for new employees to get started and help them find their way around quickly.
Support available anytime
Our extensive online help
Our online help is always just a click away. You can get information and further education — especially in the initial phase of using Aeneis, but also on further topics.
To make the learning process as easy as possible, the online help contains detailed step-by-step instructions, supplemented by illustrative screenshots and videos. This allows you to acquire knowledge in your preferred way — whether through visual aids or clear, structured text instructions.
If you encounter a specific question, you can also use the FAQ section in the online help. Here you can find answers to frequently asked questions.
Tip: Use the context-sensitive help in the portal under help. Then click on one of the marked areas in the portal and you will immediately be directed to the appropriate help entry.
AI HelpBot directly in the portal
For quick assistance, the BPM portal also provides you with an AI-powered chatbot. Integrated directly into Aeneis, you can simply ask your question about Aeneis in a chat window and the AI HelpBot will give you a suitable answer in just a few seconds. This allows you to receive solutions directly in the work process without having to search for answers for a long time.
Professional consulting
The introduction of a new BPM suite is a strategic decision that should be well supported. At intellior, we understand this meaning and therefore offer not only a powerful software solution, but also the expertise of our consulting teams. Our goal: to provide you with smooth implementation and maximum efficiency when using Aeneis.
Comprehensive training offerings
Our experts offer training for all requirements: from the basics of modeling to special workshops and administrator training. This is how we want to ensure that your team makes optimal use of Aeneis.
From kick-off workshops to detailed work
Getting started with Aeneis in your company is made easier by our kick-off workshops. These workshops are designed to build a solid foundation for the successful implementation and use of Aeneis.
In addition, our training courses go into detail and cover specific aspects of the software. In this way, employees learn to understand and use not only the interface but also the depth of Aeneis.
Personalized support for your success
Our consulting team works closely with you to ensure that the introduction of Aeneis meets your specific requirements. We understand that every business is unique, so we tailor our support accordingly to ensure that you get the most out of the BPM software.
Technical support and continuous development
In addition to initial implementation, we also provide you with long-term technical support and continuous software updates. In this way, we ensure that your BPM processes always remain up to date with the latest technology and can be further optimized.
Discover Aeneis with our 30-day free trial
Experience Aeneis for yourself: use our 30-day free trial to discover the diverse features and benefits of our BPM suite in your own business environment.
This risk-free test phase allows you to try out Aeneis in practice and see how it can effectively support and optimize your business processes. Start your journey with Aeneis today and experience the difference that a customized BPM solution can make for your business.
FAQ
How do you get started with the Aeneis BPM software?
Aeneis guides new users through an interactive tutorial right after logging in for the first time. Step by step, you will learn the most important functions and can immediately model your first processes. The tutorial is designed in such a way that you become productive without lengthy training.
Do new employees need training to use Aeneis effectively?
Thanks to the intuitive user interface, training costs are low. For more in-depth knowledge, however, intellior offers a wide range of training courses, from basic courses to special workshops and administrator training. This ensures that your entire team is using Aeneis efficiently.
What support does intellior offer with onboarding and implementation?
Our consulting team will support you from the kick-off workshop to successful implementation. We adapt our approach individually to your requirements and ensure that the implementation is smooth and sustainable.
What help and support options are available while using Aeneis?
Aeneis offers you a wide range of support directly in the software:
- Comprehensive online help with detailed step-by-step instructions, descriptions and videos.
- A context-sensitive help that takes you directly to the appropriate topics in the online help.
- An AI HelpBot that is integrated into the portal and answers your questions in seconds. This allows you to get support exactly when you need it, without having to search for a long time.
What happens after implementation, is there ongoing support?
Yes. After implementation, we will continue to support you with technical support, regular software updates and further training. In this way, your BPM system is always up to date and optimally adapted to your processes.
Can I test Aeneis in advance?
Of course. With our 30-day free trial you can try out Aeneis in your own environment. In this way, you can experience for yourself how the software makes your processes more efficient, without any risk.
