Success Story

Success story of a well-thought-out digitization strategy

By introducing the Aeneis BPM software, PMS Elektro- und Automationstechnik (electrical and automation technology) was able to create a uniform corporate identity, clearly assign responsibilities and efficiently meet compliance requirements as well as ISO standards and customer requirements.
Success Story intellior PMS Electrical Automation Technology BPM Software Aeneis
Branche
Electrical engineering and automation
Anzahl Mitarbeitende
600
Standort
Sankt Stefan/Lavanttal
Über das Unternehmen

PMS is a competent partner for sophisticated partial and complete solutions in the field of electrical and automation technology. With the introduction of the Aeneis process management tool, they were able to overcome significant operational challenges:

An inconsistent corporate identity, inefficient audits, no clear distribution of responsibilities and problems with compliance and customer requirements — these are just some of the challenges that PMS Elektro- und Automationstechnik (PMS Electrical and Automation Technology) faced. To overcome these difficulties, the company introduced the innovative process management tool Aeneis in 2007.

The BPM software not only helped the company to optimize internal processes, but also to improve communication within the company and to comply with a wide range of compliance requirements and ISO standards that are commonplace in the electronics industry. In this article, you will learn what specific challenges the PMS faced and how they could be overcome with Aeneis.

What challenges did PMS face?

Prior to the introduction of the Aeneis BPM software, PMS Electrical and Automation Technology faced various significant challenges:

  • Disparate corporate identity: Since there was no information platform available on which all data was centrally accessible, various information circulated within the company. This different information was also communicated to the outside world, which led to an inconsistent appearance on the part of PMS.
  • Inefficient audits: Audits were carried out using paper and Excel.
  • No clear responsibilities: The meeting groups were too large and there was no clear distribution and overview of responsibilities. This led to cost inefficiency.
  • Compliance inefficiency: Processes and occupational safety did not always meet the desired standard and customer requirements.
  • Low employee involvement: The existing process portal was only used sporadically by employees.

The Aeneis BPM software from PMS offered these solutions

Aeneis, as a comprehensive process management tool, provided efficient solutions for the diverse challenges that PMS faced. With the BPM software, the management of information, the monitoring of processes and communication within the company could be significantly improved.

Specific applications of Aeneis within various areas of PMS are described in detail below to show how the tool was able to contribute to increasing efficiency and effectiveness in PMS.

Introduction of a single point of truth by Aeneis at PMS

By implementing Aeneis as a central PMS portal, it was possible to create an efficient and centralized source of information that makes it easier for all employees to access the information they need.

As a single point of truth, the portal provides a comprehensive overview of roles, tasks, IT equipment and even internal news such as events and projects. With this centralized system, conflicting information can be prevented from circulating within the company.

In addition, PMS employees save time that was previously spent searching for relevant data in various systems. Instead, by bundling all necessary information in a single, easily accessible location, employees can concentrate better on their core competencies and perform their daily tasks more efficiently and effectively.

By introducing Aeneis as a single point of truth, PMS was ultimately able to create a uniform corporate image with the outside world. As a central collection point for all important information, Aeneis also contributes to higher job satisfaction.

Dashboard mit Rollen und Aufgaben im Prozessportal von PMS
In the Aeneis BPM software, all information can now be found in one central system (single point of truth).

Human Resources support from Aeneis

Aeneis also provides significant support for the human resources sector at PMS. The portal enables the central maintenance of the master data of all employees and integrates essential HR functions such as signature regulation.

These features make it easier to manage authorizations and ensure that all necessary documents can be processed correctly and efficiently.

Unterstützung der Unterschriftenregelung im Prozessportal von PMS
The Aeneis BPM software supports human resources with useful signature regulation functions.

Support for first aider administration by Aeneis at PMS

The introduction of Aeneis also made it possible to improve the administration of first aiders. To do this, the BPM tool automatically generates reminders for the necessary refresher courses.

This feature ensures that all first aiders renew their qualifications on time and are therefore always ready for action. This not only ensures compliance with legal requirements, but also the safety of all employees.

Erstehelferverwaltung im BPM-Portal von PMS
The Aeneis BPM software also helps PMS manage first responders.

Vehicle and hardware management by Aeneis at PMS

Aeneis also supports PMS with its comprehensive vehicle and hardware management. The entire vehicle fleet, including assigned and pool vehicles, is managed via the portal. Service appointments and vehicle inspections are also presented transparently there.

Fahrzeugverwaltung im BPM-Portal von PMS
The Aeneis BPM software also supports PMS in vehicle management.

The company's entire IT hardware is also included in the Aeneis BPM software, which makes it easier to manage device assignments, cost centers, and licenses. This system integration promotes efficiency and makes it easier to comply with maintenance cycles and contract obligations.

Dashboard für die IT-Verwaltung im BPM-Portal von PMS
The Aeneis BPM software supports PMS IT management with helpful graphics and evaluations of devices, licenses, certificates, servers and more.

Optimizing meetings and distribution of responsibilities

By implementing a communication matrix in the Aeneis BPM tool, PMS was able to optimize its meeting processes.

As a growing family business, the meeting groups at PMS became increasingly larger, which complicated decision-making. With the communication matrix, it is now clearly defined who should attend which meetings, based on the respective roles and responsibilities of employees. This promotes targeted and efficient communication. In addition, the BPM tool helps to increase employee engagement through transparent and structured communication channels.

Kommunikationsmatrix im Prozessportal von PMS
The PMS communication matrix, shown in Aeneis.

Optimizing hazardous substance management by Aeneis at PMS

Aeneis also plays a decisive role in managing hazardous substances within PMS. The process management tool makes it possible to centrally store all relevant safety data sheets and information on protective measures and keep them up to date.

This makes it easier for employees to access important safety information at any time. The annual review of the timeliness of this data is also coordinated via the tool, which ensures compliance with legal safety regulations and significantly improves job security.

Einblick in den Gefahrstoffkataster im BPM-Portal von PMS
PMS also uses Aeneis to manage its register of hazardous substances.

Efficient presentation of safety instructions by Aeneis at PMS

Aeneis significantly supports PMS in mapping and managing safety instructions. In the BPM software, all relevant safety requirements, both legal and specific customer requirements, are clearly presented and assigned to the corresponding projects.

Installation managers have direct access to these instructions as soon as they open the associated project in the portal. This targeted allocation ensures that all employees are always aware of and comply with the current safety requirements of their projects.

Überblick der Sicherheitsunterweisungen im Prozessportal von PMS
In the Aeneis BPM software, all PMS safety instructions can be found in one place.

Management of measures by Aeneis at PMS

The management of measures at PMS is also efficiently supported by Aeneis. All tasks and agreements assigned to management and participants are clearly listed here.

Managers, including management, have the opportunity to review the status of the measures assigned to them at any time. This is supported by a color-coded system that shows the progress of the measures. This transparency ensures effective monitoring and implementation of corporate goals.

Auswertung der Aufgaben im Prozessportal von PMS
Within Aeneis, open, completed and overdue tasks can be viewed at a glance.

Positive effects on PMS through the introduction of Aeneis

Today, Aeneis serves as the central platform for PMS Elektro- und Automationstechnik. As a result, communication within the company has been significantly improved since the introduction of BPM software in 2007. With Aeneis as a single point of truth, all employees can quickly and easily find the information they need. In this way, PMS was able to create a uniform corporate image with the outside world and expand employee participation and satisfaction.

In addition, it was possible to increase compliance, standard and customer requirements and increase safety at work.

Management today benefits from effective monitoring and implementation of corporate goals. The digitization of communication enables the direct availability of relevant information, which reduces the burden on the management level and strengthens the personal responsibility of employees.

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