Process monitoring

“Do you know whether your processes are working right now? ”
This question doesn't just arise when an audit is pending — but every day. In banks, clinics, network operators or mechanical engineering companies, hundreds of critical processes run in parallel. But only a few people responsible have an eye on their processes. The risk? High costs, loss of reputation or even regulatory sanctions.
Process monitoring is the key to turning blind trust into real process control. And with Aeneis, this transparency is not only possible, but measurable and controllable.

Definition: What is process monitoring?

Process monitoring means the continuous monitoring, analysis and evaluation of business processes based on relevant data, key figures and conditions. The aim is to identify deviations at an early stage, to make optimization potential visible and to ensure that implementation complies with the rules. It is a central element of business process management (BPM) and essential for companies subject to regulatory requirements.

Objectives and benefits of process monitoring

• Transparency about ongoing processes and their performance
• Early detection of bottlenecks, risks, or regulatory violations
• Quality improvement through continuous improvement
• Traceability and auditability for compliance purposes
• Increasing efficiency through fact-based optimization decisions

Why process monitoring is essential today

Requirements are increasing in heavily regulated industries:

• BaFin, ISO, IT-SiG or KRITIS regulations require documented, functional processes
• Auditability and traceability are mandatory, not optional
• The risk situation is dynamic — real-time response is required
• Processes are increasingly digital, distributed and complex

Only through continuous process monitoring can those responsible identify at an early stage:

• whether processes were executed
• whether responsibilities have been met,
• where risks arise
• and which measures are taking effect.

Process monitoring in practice with Aeneis

The Aeneis BPM software from intellior GmbH provides companies with a powerful tool for professional process monitoring. By integrating dashboards, KPIs, risk indicators, and workflow data, processes can be monitored and analyzed in real time.

Aeneis offers:

• Key figure integration via KPIs, process maturity, risk indicators
• Dashboard views with filtering and sorting features
• Status overviews, e.g. on pending measures, approvals, process responsibilities
• Notification functions for specific changes or tasks in the workflow
• Linking processes with risks, controls, and measures
• Configurable evaluations for control and documentation
• Historical data analyses for process optimization
• Integration into existing IT systems via interfaces

Excellent process monitoring: intellior wins Tool Masters Award 2025

As part of the renowned Tool Masters Awards, intellior was awarded 1st place in the “Process Monitoring” category in 2025. You can find out more about this in this blog post.

Typical use cases for process monitoring

• Financial institutions: Monitoring critical processes in accordance with MaRisk or BAIT
• Health care: Compliance with ISO standards, data protection and quality guidelines
• KRITIS companies: Ensuring the availability and integrity of processes
• Industry & mechanical engineering: Optimizing production and quality assurance

Benefits for regulated industries

For regulated industries such as finance, energy supply or healthcare, process monitoring with Aeneis is an essential part of the internal control system (ICS) and governance. The BPM suite supports:

• Audit security and audit trails
• Early risk detection in the GRC context
• Responsiveness to regulatory requirements
• Transparent reporting to regulatory authorities

Process monitoring & GRC — synergy effects

In conjunction with Aeneis' GRC functionalities (Governance, Risk & Compliance), process monitoring develops its full potential:

• Linking risks to processes
• Automatic escalations in case of rule violations
• Control of measures directly in the system
• Review and approval processes supported by workflows
• Integrated audit requirements

This creates reliable, comprehensible and documented management of business processes — a must for modern governance structures.

Conclusion: Why process monitoring with Aeneis?

Professional process monitoring with Aeneis not only enables processes to be optimized, but also meets increasing requirements for compliance, security and transparency. Companies that rely on Aeneis benefit from a central system that intelligently links processes, risks and measures — an indispensable basis for future viability and regulatory security.

Test the BPMN software Aeneis free of charge for 30 days!