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Learn how the Aeneis BPM & GRC software helps critical infrastructure providers ensure the necessary business continuity and compliance.
In companies with critical infrastructure, such as grid operators, responding quickly to disruptions and emergencies is vital. Only by reacting in a timely manner can grid operators guarantee a continuous power supply. Such challenges, however, require advanced solutions in digital process management.
In this article, we will show you how the Aeneis BPM & GRC software allows you to not only react to emergencies but also significantly improve the security and efficiency of your processes through preventive measures. Discover how Aeneis is revolutionizing digital prevention in critical business areas.
Challenges in managing processes for critical infrastructure
Many companies still map their complex and critical processes using traditional methods, such as MS Office products. Excel, in particular, is widely used, even though the software quickly reaches its limits.
Companies that map critical processes using Excel or similar software usually face the following challenges:
- Only rudimentary password protection
- Increased security risks
- Lack of traceability in change management
- Extremely extensive complexity management
These factors make it difficult to comply with necessary standards and regulatory requirements.
Practical example: Grid operators
A clear example of this issue is grid operators, who must ensure an uninterrupted power supply. For these companies, the precise management of operational workflows is essential to avoid outages and disruptions.
Below, we use this practical example to show you how the Aeneis BPM & GRC software enables the centralized management of such critical processes. Ultimately, this increases security while improving clarity and control.
Solutions for process mapping with Aeneis BPM & GRC software
The Aeneis BPM & GRC software offers a comprehensive solution for managing and securing operational processes in critical infrastructure. At its core is the central process portal, which enables efficient management and improves transparency across all essential business processes.
In the following, we will look at how grid operators can ensure an uninterrupted power supply using the BPM & GRC tool Aeneis.
Aeneis as a central repository for all information
The BPM & GRC software Aeneis enables the central storage of all relevant data in a clear process portal. This includes, among other things:
- Processes
- Documents
- IT systems
- Roles
- Responsibilities
This is particularly advantageous for grid operators, as they can specifically adapt their process maps to meet the requirements of a continuous power supply. The intuitive quick-start bar and the ability to personalize favorites for fast access facilitate daily use and strengthen process management.
All additional information on processes
The drill-down function allows employees to dive deeper into specific operational workflows, such as grid operations. The view of the grid operation process flow, and specifically the troubleshooting processes, is supported by an interactive sidebar that automatically provides additional information when a process is selected. This keeps the following information at your fingertips:
- Responsibilities
- Inputs and outputs
- Relevant IT systems
- Documents
- Key performance indicators
To ensure the reliability of the power supply, it is particularly important that grid operators can quickly access all important information.
Your individual responsibilities in your user dashboard
The user dashboard of the Aeneis BPM & GRC software also provides a central overview of all an employee's individual responsibilities. This includes not only contact details and roles, but also specific documents, such as emergency plans for disruptions.
This feature is particularly important for operational responsibilities within the incident resolution process. Employees can access relevant information directly, which significantly improves response times in a crisis and increases the effectiveness of measures taken.
Implementing ISO 27001 with the Aeneis ISMS App
The ISMS App from the Aeneis BPM & GRC software also makes it easier for network operators to implement the ISO 27001 standard. Once your processes have been digitized, the software offers the ability to manage IT security via the ISMS App. Here, you can focus entirely on security management, review existing security processes, and add new ones.
The innovative ISMS App visualizes risk management measures and provides tools for risk analysis and treatment. This allows network operators to effectively meet all applicable security requirements and ensure a continuous power supply.
Overcoming challenges with Aeneis BPM & GRC software
The Aeneis BPM & GRC software offers effective solutions for the challenges faced by critical infrastructure companies, particularly network operators. The simple password protection of traditional systems is replaced by comprehensive security mechanisms that significantly improve both data integrity and access control.
Aeneis also increases the traceability of change management through clear documentation and logging of changes, which is essential for critical infrastructure. Managing complexity is simplified through automated workflows and an intuitive user interface. This makes it possible to efficiently control and monitor even complex processes.
In this way, Aeneis BPM & GRC software helps companies ensure reliable and consistent process management. Ultimately, this contributes to minimizing security risks and ensures compliance with regulatory requirements.
Test the Aeneis BPM & GRC software for free
Discover the benefits of the Aeneis BPM & GRC software with our 30-day free trial and see for yourself how Aeneis helps you optimize your processes and meet essential standards and compliance requirements.
FAQs
Why is effective process management so important for critical infrastructure?
In critical infrastructure, such as network operations, effective process management is vital for ensuring supply security and crisis response capabilities. Even minor process errors can lead to outages or security risks.
With Aeneis BPM & GRC software, companies can centrally map their processes, clearly assign responsibilities, and manage workflows to detect and prevent failures early on.
How can software help ensure business continuity?
Software solutions help companies by making processes transparent, documenting responsibilities, and keeping emergency plans accessible at all times. Full traceability of all changes is particularly important.
Aeneis provides a central process portal for this purpose, featuring clear version control, integrated change management, and custom dashboards. This ensures that critical processes, such as those in power grids or IT infrastructure, remain stable and compliant.
What are the risks of managing critical processes with Excel or other office tools?
Traditional tools like Excel lack sufficient access protection and traceable change management. This creates security gaps and requires significant manual effort. Furthermore, they lack the necessary transparency during crisis situations.
The Aeneis BPM suite eliminates these risks by managing processes, documents, systems, and roles centrally and securely. Automated logging and permission structures ensure that all activities remain traceable and that compliance requirements are met.
How does Aeneis support compliance with standards like ISO 27001 or industry-specific security requirements?
Implementing international security standards such as ISO 27001 is a legal requirement for critical infrastructure (KRITIS) companies. This includes maintaining a systematic Information Security Management System (ISMS).
With the Aeneis ISMS app, companies can identify and assess risks and define appropriate measures. Dashboards, risk analyses, and process linkages make security measures transparent, ensuring a compliant IT security structure.
How does Aeneis improve responsiveness in the event of a disruption or crisis?
In emergencies, every second counts, and information must be accessible quickly and accurately. Digital tools enable significantly faster response times in these situations.
With the right dashboard in Aeneis, employees have direct access to all relevant information, contacts, and emergency plans. Drill-down functions allow for the tracking of root causes and measures, enabling efficient resolution of disruptions and preventing subsequent failures.
