Internationally connected, locally rooted - how intellior is shaping the future of process management

about us

4.5 stars on Capterra | over 300,000 users in more than 60 countries
About us

intellior GmbH - That's what sets us apart

For over 30 years, we have been helping medium-sized companies to manage their critical and success-relevant processes securely and efficiently. As part of the Volaris Group we are part of a vibrant, global network of software companies and benefit from the best ideas and solutions from all over the world. We enjoy bringing this experience and international knowledge to our work and to our Aeneis BPM and GRC software — our customers benefit directly from this.

Collaboration is at the heart of what we do — not only in Aeneis and within our network, but also in our daily interactions. We love working as a team and place great value on a positive, supportive work culture. Curious what it looks like for us? Take a look behind the scenes and watch the video to discover what makes working at intellior so special.

#be part of intellior

Thumbnail Video intellior team
Be part of the process

Change the world — one process at a time!

With Aeneis, our mission is to offer you more than just an all-in-one process management tool. We have developed our software in such a way that it not only makes team collaboration easier, but also fun. Aeneis intelligently connects all functions and data so that you and your team can focus on what's important: your business goals. “Be part of the process” means that everyone is actively involved in designing and improving processes in order to achieve great things together as a team. With Aeneis, you can secure, optimize and transform your mission-critical processes, across departments and worldwide, creating real, sustainable change.

#be part of the process

Abendveranstaltung mit VR-Brillen beim Symposium

Our management

Christopher Schaffert

Managing Director

Our team leaders

Constanze Hetzel

Head of
Marketing

Leiterin für Finanzen, Controlling und HR Esther Kniel

Ivo van Os
CFO - Head of Finance,
Director

Leiterin für Finanzen, Controlling und HR Esther Kniel

Esther Kniel

CFO - Leitung Finance,
Controlling & HR

Leiter IT-Consulting Olaf Hoffeld

Olaf Hoffeld

Head of
Beratung

Simon Trostel

Head of
Development

Leiter Support, IT und QS Jan Jaurich

Jan Jaurich

Head of
Support, IT & QA

Higher process quality thanks to AI-generated best practices.

Always a step ahead with Aeneis and AI.

Discover our current job offers. Be part of intellior!

Change the world one process at a time.

find out more
Since 1993

Our story

1993

Development of Aeneis

1995

Founding of ipro Tool GmbH

2003

BPMN modeling standard support

2005

Management buy-out, founding of intellior AG

2014

Switch to a web-based application

2016-2017

Awarded the “Innovative through Research” seal by the Stifterverband

2017

Software made in Germany certification by the Federal Association of IT SMEs

2019

Expansion of the Executive Board with Dr. Kai Krings and certification according to ISO 9001

2023

Certification according to ISO 27001

2024

Connection of intellior AG to the international Volaris Group and conversion to intellior GmbH

Our team
We are part of the globally active Volaris Group and yet maintain flat hierarchies and short communication and decision-making channels at intellior.
Be part of intellior

intellior in figures

30

On the market for over 30 years - proven, stable, future-proof

1,000

More than 1,000 companies rely on Aeneis

15,000

15,000 people work for the Volaris Group worldwide.

300,000

Tried and tested, over 300,000 users rely on Aeneis

750

750 faster audits & certifications
per year

Our certifications, seals and awards — for joint success

A big bonus with our ISO certifications: We were able to do them with our in-house apps for Audit Management and ISMS and have therefore put our own solutions through their paces. In this way, we also ensure that our customers have the best quality solutions available.

ISO 9001 certification

In 2019, we obtained certification in accordance with ISO 9001, the most common standard in quality management. This also enables us to guarantee our customers a high level of sustainable quality, as we regularly review processes and thus continuously develop and improve.

ISO / IEC 27001 certificate

In 2023, we also obtained certification in accordance with ISO 27001 information security standard. This means that our customers can trust that their data is in safe hands with us.

More seals and awards

Our customers are champions:
8 Process Solution Awards
GFO-Award 2022
“Process Monitoring” winner
Tool Masters 2025

“We design our process management from functional documentation to an instrument for overall process control. In doing so, we transform our document management system into a lively, always up-to-date process management system and implement the regulatory requirements in Aeneis in a legally secure and digital manner. A core element of this is, for example, the connection of the policy structure with a customer and value-added oriented process structure. ”

#be part of the process
Portrait von Tobias Hehn von der Deka-Bank

“It is particularly valuable for us that Aeneis optimally supports TRILUX's Simplify philosophy: Our employees have easy access to all relevant processes, which results in significantly improved collaboration.
In addition, we can effectively map all touchpoints with our customers and their dependencies in order to align our processes even better with customer needs. ”

#be part of the process
Portrait von Stefan Köster von TRILUX

“Before implementing Aeneids, there was no uniform process model in our company. Our goal was to create a central port for all business areas and management systems, supported by a uniform process model. By using Aeneis as BPM and GRC software, we can digitize our processes in a validated environment and integrate them into a central platform. This enables us to consolidate our global business processes and management systems and laid the foundation for merging the process-supporting application structure. ”

#be part of the process
Portrait von Robin Schmalz von Ottobock

In the past, data maintenance was cumbersome and paper-based. With Aeneis, we have significantly reduced effort, simplified complexity and can now fully concentrate on our actual profession again. Aeneis combines all the important functions we need: process descriptions, risk management, audits, error reporting systems, and much more. The big advantage is that we can adapt it exactly to our structures and needs, which is often not possible with other solutions.

#be part of the process

“Until 12 years ago, we had not documented any processes, just a few work instructions and a few organizational guidelines. Then we got to know Aeneis through an external consultant. With Aeneis as BPM software, we have now mapped our key business processes and organizational structure and integrated everything into a central quality management system down to employee level. This is fully accessible to all our employees and integrated into our existing intranet. The GoToMarket process, which is very important to us, forms the core of documenting our process organization and the organizational chart, which is very conveniently structured in Aeneis, provides guidance about our organizational structure. ”

#be part of the process
Portrait von René Slavik von MHZ

Leading experts from the industry — including in-house consulting managers, quality management representatives, process managers, organizational development managers and risk management experts — presented their valuable experiences and successes with Aeneis at the BPM|Symposium. They shared exciting insights into integrated management systems, process-oriented organizations in critical infrastructures, and interesting best practices. In this video, you can see brief statements about their experiences with Aeneis in everyday business. Have fun watching!

#be part of the process

“We didn't have any process documentation before, just a few instructions and forms. But then, as part of further training, we got to know another company that had already successfully used the system. With Aeneis as BPM and GRC software, we have now documented our processes and integrated them together with our documents, instructions and forms into a central management system. This led to improved knowledge of processes and cooperation and thus to fewer frictional losses and extra work. ”

#be part of the process
Portrait von Nils Werner von ppg

“In the Infraserv Höchst Group, I worked for over 15 years as a responsible coordinator for process management and as a management representative responsible for the PRISMA integrated management system (software Aeneis) and the associated certifications. Aeneis has given us the flexibility to successfully implement the many requirements with an integrated management system and to be 'compliant'. The modules offered or our own customizing provided us with very good support.”

#be part of the process
Bernd Hientzsch von Infraserv Höchst

“Since 1990, SHD has developed into one of the market-leading companies in the areas of IT infrastructure and process digitization.
Among other things, we recommend ISMS @Aeneis to our customers so that they can master ISO 27001 and NIS2, take their risk management to a new level and to protect them in emergencies (business continuity management). The innovative power is unwavering, so with Aeneis we are looking forward to implementing our clients' great ideas.”

#be part of the process

“As an official service partner of intellior, we offer you a first-class solution for GoBD-compliant process documentation with GoBD@aeneis. This platform not only serves as a basis for tax compliance, but also enables precise monitoring and management of tax risks. By comprehensively documenting IT systems and interfaces, Aeneis maximizes application acceptance and effectively supports you in optimizing your tax processes and preparing for tax audits — everything is fully integrated and automated. With Aeneis, you can rely on efficiency, compliance and future security for your business processes. ”

#be part of the process