Retail

Digital transformation in retail with BPM and GRC software Aeneis

With our process management software Aeneis, you can digitalize your business processes and increase efficiency and customer satisfaction in retail. In this way, you remain competitive and adapt flexibly to rapidly changing market requirements.
Workers talking in front of trading containers

The challenges of the retail sector

In the dynamic retail sector, the digitization of business processes is essential to remain competitive. With our process management software Aeneis, we want to help your retail company digitize processes, increase efficiency and improve customer satisfaction. We are in favour of more efficient operational management and greater adaptability to rapidly changing market requirements.

In the retail sector, companies are faced with several challenges that can be effectively addressed by implementing digital technologies and processes

Adapting to the digital world

  • Companies must integrate digital solutions to optimize operations while meeting growing customer demands for a digital shopping experience.
  • Adapting to these changes requires a transformation of traditional business models towards more agile, digitally focused strategies.

Securing data

  • Protecting sensitive customer data is becoming increasingly important in the digitally connected retail world.
  • Companies must comply with strict data protection regulations and security standards to maintain trust with partners and customers and to minimize risks.

Supply chain optimization

  • The digitization of supply chains is crucial for increasing the transparency and efficiency of retail companies.
  • Companies must be able to adapt quickly to market changes and customer needs, which is facilitated by the use of digital tools.

Sustainability and compliance

  • The integration of sustainability practices into business processes is not only an ethical requirement, but is also increasingly required by customers and legislators.
  • Compliance with environmental standards and regulatory requirements is essential.

Our solutions for digitization in retail

With the process management software Aeneis, intellior offers a comprehensive solution that helps retail companies to digitize and optimize their processes. Don't see the challenges as a hurdle, but as an opportunity for a new, better future with digitized business processes. We'll guide you along the way and show you how digital works.

Effective process management

  • More efficiency, lower costs: Our BPM software Aeneis enables transparent visualization and optimization of business processes, which leads to increased efficiency and reduced operating costs.
  • Effective and productive: By automating recurring processes, resources can be used more effectively and productivity can be significantly increased.

Risk management and compliance

  • Compliance software: With Aeneis, we help retail companies comply with international standards such as ISO 27001 and ISO 9001.
  • Risk management software: We help you identify, assess and monitor risks to ensure operational safety at all times.

Intelligent workflow management

  • ISO 9001:2015: Aeneis supports retail companies in preparing and carrying out audits within the framework of ISO 9001:2015 in order to continuously improve the quality and efficiency of business processes.
  • Documentation and process monitoring: Through detailed documentation and monitoring of all processes, Aeneis can uncover optimization potential and contribute to increased customer satisfaction.
Supermarktmitarbeiterin mit Tablet räumt Regal ein

Successful digitization in retail: Aeneis in use at Rewe Group

The use of our process management software Aeneis is a prime example of implementing digital transformation in the retail sector. By implementing the BPM software, Rewe Group was able to significantly improve its process efficiency. This has led to an optimization of operating processes and increased customer satisfaction.

An overview of the benefits of Aeneis at Rewe Group

  • Optimizing IT specification: Aeneis enabled direct coordination of business processes with the required IT solutions, which led to a more efficient and targeted implementation of technology in the company.
  • Encouraging teamwork: Our BPM software made it much easier to work together on documents. Aeneis provides a platform that simplifies collaboration and exchange of information within the company.
  • Standardization of processes: By introducing a predefined structure in documentation and process design, Aeneis ensured improved standardization and quality of business processes.
  • Improving data quality and timeliness: The use of a central database application by Aeneis helped to improve the timeliness and quality of data within the Rewe Group. This promoted data-based decision-making and streamlined information management across the organization.

Digitalization of business processes in retail: Get started now with Aeneis

Discover how Aeneis can transform your trading processes. Contact us for individual advice on the BPM tool and find out more about the options that Aeneis has in store for your company. Start your digital transformation now and gain a competitive advantage in retail

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intellior

“We design our process management from functional documentation to an instrument for overall process control. In doing so, we transform our document management system into a lively, always up-to-date process management system and implement the regulatory requirements in Aeneis in a legally secure and digital manner. A core element of this is, for example, the connection of the policy structure with a customer and value-added oriented process structure. ”

#be part of the process
Portrait von Tobias Hehn von der Deka-Bank

“It is particularly valuable for us that Aeneis optimally supports TRILUX's Simplify philosophy: Our employees have easy access to all relevant processes, which results in significantly improved collaboration.
In addition, we can effectively map all touchpoints with our customers and their dependencies in order to align our processes even better with customer needs. ”

#be part of the process
Portrait von Stefan Köster von TRILUX

“Before implementing Aeneids, there was no uniform process model in our company. Our goal was to create a central port for all business areas and management systems, supported by a uniform process model. By using Aeneis as BPM and GRC software, we can digitize our processes in a validated environment and integrate them into a central platform. This enables us to consolidate our global business processes and management systems and laid the foundation for merging the process-supporting application structure. ”

#be part of the process
Portrait von Robin Schmalz von Ottobock

In the past, data maintenance was cumbersome and paper-based. With Aeneis, we have significantly reduced effort, simplified complexity and can now fully concentrate on our actual profession again. Aeneis combines all the important functions we need: process descriptions, risk management, audits, error reporting systems, and much more. The big advantage is that we can adapt it exactly to our structures and needs, which is often not possible with other solutions.

#be part of the process

“Until 12 years ago, we had not documented any processes, just a few work instructions and a few organizational guidelines. Then we got to know Aeneis through an external consultant. With Aeneis as BPM software, we have now mapped our key business processes and organizational structure and integrated everything into a central quality management system down to employee level. This is fully accessible to all our employees and integrated into our existing intranet. The GoToMarket process, which is very important to us, forms the core of documenting our process organization and the organizational chart, which is very conveniently structured in Aeneis, provides guidance about our organizational structure. ”

#be part of the process
Portrait von René Slavik von MHZ

Leading experts from the industry — including in-house consulting managers, quality management representatives, process managers, organizational development managers and risk management experts — presented their valuable experiences and successes with Aeneis at the BPM|Symposium. They shared exciting insights into integrated management systems, process-oriented organizations in critical infrastructures, and interesting best practices. In this video, you can see brief statements about their experiences with Aeneis in everyday business. Have fun watching!

#be part of the process

“We didn't have any process documentation before, just a few instructions and forms. But then, as part of further training, we got to know another company that had already successfully used the system. With Aeneis as BPM and GRC software, we have now documented our processes and integrated them together with our documents, instructions and forms into a central management system. This led to improved knowledge of processes and cooperation and thus to fewer frictional losses and extra work. ”

#be part of the process
Portrait von Nils Werner von ppg

“In the Infraserv Höchst Group, I worked for over 15 years as a responsible coordinator for process management and as a management representative responsible for the PRISMA integrated management system (software Aeneis) and the associated certifications. Aeneis has given us the flexibility to successfully implement the many requirements with an integrated management system and to be 'compliant'. The modules offered or our own customizing provided us with very good support.”

#be part of the process
Bernd Hientzsch von Infraserv Höchst

“Since 1990, SHD has developed into one of the market-leading companies in the areas of IT infrastructure and process digitization.
Among other things, we recommend ISMS @Aeneis to our customers so that they can master ISO 27001 and NIS2, take their risk management to a new level and to protect them in emergencies (business continuity management). The innovative power is unwavering, so with Aeneis we are looking forward to implementing our clients' great ideas.”

#be part of the process

“As an official service partner of intellior, we offer you a first-class solution for GoBD-compliant process documentation with GoBD@aeneis. This platform not only serves as a basis for tax compliance, but also enables precise monitoring and management of tax risks. By comprehensively documenting IT systems and interfaces, Aeneis maximizes application acceptance and effectively supports you in optimizing your tax processes and preparing for tax audits — everything is fully integrated and automated. With Aeneis, you can rely on efficiency, compliance and future security for your business processes. ”

#be part of the process
Understanding, optimizing, and securing success-critical processes
Use this improved understanding to create a to create a basis for process optimization.

Minimize risks. Optimize processes.
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