Digitalization in the IT and telecommunications industry

“We design our process management from functional documentation to an instrument for overall process control. In doing so, we transform our document management system into a lively, always up-to-date process management system and implement the regulatory requirements in Aeneis in a legally secure and digital manner. A core element of this is, for example, the connection of the policy structure with a customer and value-added oriented process structure. ”

“It is particularly valuable for us that Aeneis optimally supports TRILUX's Simplify philosophy: Our employees have easy access to all relevant processes, which results in significantly improved collaboration.
In addition, we can effectively map all touchpoints with our customers and their dependencies in order to align our processes even better with customer needs. ”

“Before implementing Aeneids, there was no uniform process model in our company. Our goal was to create a central port for all business areas and management systems, supported by a uniform process model. By using Aeneis as BPM and GRC software, we can digitize our processes in a validated environment and integrate them into a central platform. This enables us to consolidate our global business processes and management systems and laid the foundation for merging the process-supporting application structure. ”

In the past, data maintenance was cumbersome and paper-based. With Aeneis, we have significantly reduced effort, simplified complexity and can now fully concentrate on our actual profession again. Aeneis combines all the important functions we need: process descriptions, risk management, audits, error reporting systems, and much more. The big advantage is that we can adapt it exactly to our structures and needs, which is often not possible with other solutions.

“Until 12 years ago, we had not documented any processes, just a few work instructions and a few organizational guidelines. Then we got to know Aeneis through an external consultant. With Aeneis as BPM software, we have now mapped our key business processes and organizational structure and integrated everything into a central quality management system down to employee level. This is fully accessible to all our employees and integrated into our existing intranet. The GoToMarket process, which is very important to us, forms the core of documenting our process organization and the organizational chart, which is very conveniently structured in Aeneis, provides guidance about our organizational structure. ”

Leading experts from the industry — including in-house consulting managers, quality management representatives, process managers, organizational development managers and risk management experts — presented their valuable experiences and successes with Aeneis at the BPM|Symposium. They shared exciting insights into integrated management systems, process-oriented organizations in critical infrastructures, and interesting best practices. In this video, you can see brief statements about their experiences with Aeneis in everyday business. Have fun watching!

“We didn't have any process documentation before, just a few instructions and forms. But then, as part of further training, we got to know another company that had already successfully used the system. With Aeneis as BPM and GRC software, we have now documented our processes and integrated them together with our documents, instructions and forms into a central management system. This led to improved knowledge of processes and cooperation and thus to fewer frictional losses and extra work. ”

“In the Infraserv Höchst Group, I worked for over 15 years as a responsible coordinator for process management and as a management representative responsible for the PRISMA integrated management system (software Aeneis) and the associated certifications. Aeneis has given us the flexibility to successfully implement the many requirements with an integrated management system and to be 'compliant'. The modules offered or our own customizing provided us with very good support.”

“Since 1990, SHD has developed into one of the market-leading companies in the areas of IT infrastructure and process digitization.
Among other things, we recommend ISMS @Aeneis to our customers so that they can master ISO 27001 and NIS2, take their risk management to a new level and to protect them in emergencies (business continuity management). The innovative power is unwavering, so with Aeneis we are looking forward to implementing our clients' great ideas.”

“As an official service partner of intellior, we offer you a first-class solution for GoBD-compliant process documentation with GoBD@aeneis. This platform not only serves as a basis for tax compliance, but also enables precise monitoring and management of tax risks. By comprehensively documenting IT systems and interfaces, Aeneis maximizes application acceptance and effectively supports you in optimizing your tax processes and preparing for tax audits — everything is fully integrated and automated. With Aeneis, you can rely on efficiency, compliance and future security for your business processes. ”